AI receptionist for the calls you can't get to
Every call and chat answered, even at 2 a.m. It picks up the calls you miss (no answer, line busy or after hours) and your website chat, tells people plainly that it's an AI, and sends you the customer's name, number and what they need. An after-hours answering service for small businesses, set up for you.
What happens to the calls you miss today?
Think about the last call that came in after hours or while you were on a job. Did it go to voicemail, or did they call the next business on the list? Work out what those calls are worth with your own numbers. The starting values in the calculator are only examples.
Free tool
What are missed calls costing your business?
Enter your own numbers. The starting values are only examples.
Monthly figures use 4.33 weeks per month.
Does answering faster win more jobs? We checked the published studies on how fast businesses reply to leads and calls, including which famous numbers hold up and which don't.
How it works
A short interview, then we set it up
We ask about your services, the work you turn away, your area, your hours and how you want callers handled. We write up the answers it may give, build it, and Chris checks the setup before it goes live.
Your phone still rings first
Calls you don't pick up (no answer, line busy or after hours) forward to the receptionist through your phone carrier. Your number stays the same. Chat on your website or directory listing is answered any time.
It answers, takes the details and hands off
Callers hear that it's an AI assistant and that the call is recorded. It collects the name, number and what they need. If a caller asks for you, it can pass the call to your cell during the hours you choose.
Answering every call is your switch
Start with the calls you miss. If you like how it handles those, have it pick up every call. Your choice, and you can switch back any time.
You stay in control
The fair worry with any AI on your phone is that it tells a customer something wrong. These are the limits that stop that.
- It never quotes a price you haven't approved. If you don't publish prices, it gives none and says you'll confirm.
- It never promises an arrival time or books a slot on its own. It takes the request, and you confirm.
- It never says yes to work you don't do, an area you don't serve, or a day you're closed.
- It won't answer medical, legal or insurance questions or diagnose a problem; those come to you. A caller who describes a fire or a gas smell is told to call 911.
- It always says it's an AI. Asked whether it's a person, it says no and offers to reach you.
- Those limits are checked in code on every reply before the customer sees or hears it, not just written in its instructions.
- Before it goes live, you read and approve the answers it's allowed to give. For the first week we review every conversation, and when it doesn't know an answer we add yours.
- Every conversation is saved for 90 days, with phone numbers, emails and street addresses removed from the log, so we can check exactly what was said.
- If you ever want it off, one message to us switches it off right away.
Proof within 48 hours
Within 48 hours of going live, we call your number while nobody picks up and send a chat from your website. Then we send you the result exactly the way your real leads will reach you. We promise that working proof, not a real lead in two days, because a quiet week can happen. After that, every call it catches sends you a message like this one.
Caught a call at 9:14 p.m. you'd have missed: Mike R., no hot water, wants a callback at (405) 555-0100.
Start with the calls you miss, add the rest when it pays
Add the next piece only when the first one is paying for itself. Each step is its own monthly service.
- Chat. On your website, or on your listing if you're in our Local Times OKC directory.
- Missed and after-hours calls. The standard package: chat plus the calls you can't get to.
- Every call. The switch from the last step, when you're ready.
- Search & AI Visibility. Getting found in Google, the map results and AI answers, so more calls come in to catch.
Price
Every business gets its own quote, based on how many calls you get and what a job is worth to you. No contracts. Renews month to month until you cancel, and service runs through the end of what you've paid for.
Questions
Is this an AI answering service or a virtual receptionist?
It's an AI. A virtual receptionist service usually means people answering for you. This is software that we set up and check, and anything it can't handle goes to you.
Will it book appointments?
It takes the request and the details, and you confirm the time. It doesn't put jobs on your calendar by itself.
Do I need a new phone number?
No. Your carrier forwards the calls you don't answer, and we walk you through your carrier's steps.